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FAQ'S

We are currently unable to accept fragrance based orders for delivery within Russia, Saudi Arabia, Australia and New Zealand due to the dangerous goods nature of perfumes and shipping restrictions.
Provided your order has not been dispatched, we may be able to make changes. Please get in touch with our team as soon as possible and we’ll be happy to help in any way we can. This can be done quickly and efficiently via our WhatsApp channel.
We understand that you want to get it right the first time. Boadicea is all about discovery and that's why we offer various consultation style options online. Our Virtual Counter enables you to talk to one of our experts from the comfort of your home and our advisors will guide you in choosing the right scent using different techniques. Alternatively, you can use our online Fragrance Finder where a series of questions will hone your likes and assure you select something outstanding. We advise you to try these options when buying a gift for that special someone, too. Additionally, samples of our fragrances are available online, enabling you to experience the scents and buy the full size product with total confidence.
Yes, we offer complimentary gift wrapping with Boadicea signature paper and luxury branded ribbon. Please get in touch with us if this is something you require on WhatsApp or email [email protected]
We charge a flat delivery fee, irrespective of the order quantity. Moving fragrance around the world is a considerable expense due to the flammable nature of perfumes and this is the only reason for the high charge, there is no profit involved. We also use excellent worldwide recognised courier services to ensure that the products will reach you. Flat fee charges: UK £5.00, Europe £20, RoW £50.00
You will be sent a text message to the nominated phone number on the order which will detail your parcels scheduled arrival time. You will also receive an email with the tracking number once your parcel has been dispatched. If you have any concerns at any time, then please contact the team via WhatsApp.
At Boadicea the Victorious we pride ourselves on bringing the most premium fragrances to the marketplace, packed full of raw and precious ingredients. As a consequence of this, we feel a sample is also worthy of a charge.
We can proudly say that Boadicea the Victorious is a global brand yet it still remains something of a secret! We are available at a selection of boutique perfumeries and luxury department stores. A full listing can be found here and this listing is regularly updated. The stockists listed here are authorised stockists and only retail authentic Boadicea the Victorious products.
Boadicea the Victorious still operates as a boutique business here in the UK and subsequently the manufacturing process can take longer than bigger brands, particularly due to the handcrafted nature of our products. Therefore we cannot typically predict when a product will be back in stock, but if you’d like to email us [email protected] then we will notify you as soon as it comes back into stock.
Yes, this is possible. If you have previously purchased the travel spray, then please get in touch with us via WhatsApp and we can arrange this. However please be advised that there is a minimum order quantity of 4 x 10mls of your choice, in line with our website offering and current stock availability.
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